All orders are packaged here in our store in Oakland, California. We ship via USPS Priority Mail. Standard shipping is 2-7 days within the US depending on location. Please call or email us should you require a faster shipping option.
We ship all over the world. International shipping rates are calculated at check out, and may vary by destination. Atomic Garden is not responsible for any additional taxes and/or fees that may apply once the package arrives in it's destination country. For any additional information in regards to duty charges or customs delays, contact your local customs office.
If you are not completely satisfied with your merchandise we will issue a refund for full price products purchased from our online store only. Items must be returned within 14 days of receipt in unused condition and in original packaging. Any item that is not in the same condition as it was shipped will not be accepted as a return. All sale items are final sale, no exceptions. Shipping costs are non-refundable and return shipping fees are the responsibility of the customer.
We accept returns of items purchased in-store with a receipt dated within seven days of purchase. Good for store credit only. The purchase of all sale items is final, no exceptions.
We are happy to send your purchase as a gift. Please include a note in the comments section, when you checkout, with the recipients name and address, and the message to include on the card.
We are committed to protecting your privacy. We will never sell, rent or disclose this information to any third party. Your credit card information is secure at all times and will never kept on file.
If you receive an item that is damaged please contact us immediately. All damages must be reported within 48 hours upon receiving your order so that we can figure out a refund with the carrier.
Feel free to contact us with any questions via email! firstname.lastname@example.org